When:
February 16, 2016 @ 8:30 am – 12:30 pm
2016-02-16T08:30:00-08:00
2016-02-16T12:30:00-08:00
Where:
CBS Event Space
1455 Elm St
Napa, CA 94559
USA
Cost:
$65 to $85 per session
Contact:
CANVAS
707-254-5495

“Now that your winery team has done a great job converting visitors to first-time customers and club members – do they have the tools needed to retain customers and increase lifetime loyalty and value? This half-day workshop is ideal for any winery manager responsible for direct to consumer wine sales growth, customer retention activities, wine club management, and events. Sandra Hess, Founder, DTC Wine Workshops, will share the impact of proven case studies in this hands-on workshop.” Colby Smith, Founder CANVAS

CUSTOMER LOYALTY STATISTICS 2015:

  • It costs FIVE TIMES more to aquire new customers than it does to keep current ones. (Forrester)
  • Returning customers spend on average 67%more  than first-time customers. (Bain)
  • Customers are 77% more likely to buy a new product when learning about if from family and friends. (Nielsen)

2016 Workshop Series taking place in the
Napa Valley on:
February 16th, April 20th, & October 5th
8:30am to 12:30pm
To reserve your spot click on “Tickets” above!